“The entire process is seamless. Both Google Docs and EchoSign help us work more efficiently and more effectively. This makes us look more professional and credible to everyone we work with."
Company Overview
EchoSign, the leading online signature service, gets contracts signed, tracked and filed in minutes. EchoSign is the fast, easy, and secure way to get a contract signed. Every day, over 900,000 users from organizations of all sizes say “Just EchoSign It!” because e-signatures are as easy to use as written signatures, deliver greater security than faxed signatures and offer a drastically improved signing experience for your customers.
Patients Know Best (PKB) is the first company to integrate with the UK’s National Health Service (NHS) network to offer a secure service that allows patients and physicians to communicate on medical issues, and work together online. The patients outside the network control access to their data – they decide where to send their information and who to share it with. The result is an extremely successful online partnership between patients and their clinicians, allowing patients to send and receive online messages, send data to their clinicians and access medical notes from their doctors.
Challenge
PKB is using Google Docs, part of the Google Apps suite, to revolutionize the patient-clinician relationship in the UK. Since so much of their service deals with contracts and sensitive private information, it was important for PKB to instill a strong sense of trust in users – for that, they turned to EchoSign. “We need to have operational excellence and we need to be able to move fast,” says Dr Mohammed Al-Ubaydli, CEO, Patients Know Best. “We have a lot of documents, a lot of moving pieces, and employees spread across 4 different time zones so we need operational solutions that help keep us organized, let us move fast, and are inexpensive.”
Solution
Google Apps is at the center of the PKB operation, and by using EchoSign, PKB gets a wide variety of documents – including NDAs and service level agreements, as well as contracts with hospitals, suppliers, clinicians, auditing firms, and investors – signed, tracked and filed in an efficient manner. “Google Docs lets us collaborate and work quickly, and EchoSign helps us sign the contracts and mark the start of a lasting business relationship. Before, it was a three month ordeal and a versioning nightmare to draft a contract with our law firm, and then it took anadditional 1-2 weeks to track down signatures. Now we have a seamless process from beginning to end”, says Dr Mohammed Al-Ubaydli.
Company Overview
EchoSign, the leading online signature service, gets contracts signed, tracked and filed in minutes. EchoSign is the fast, easy, and secure way to get a contract signed. Every day, over 900,000 users from organizations of all sizes say “Just EchoSign It!” because e-signatures are as easy to use as written signatures, deliver greater security than faxed signatures and offer a drastically improved signing experience for your customers.
Patients Know Best (PKB) is the first company to integrate with the UK’s National Health Service (NHS) network to offer a secure service that allows patients and physicians to communicate on medical issues, and work together online. The patients outside the network control access to their data – they decide where to send their information and who to share it with. The result is an extremely successful online partnership between patients and their clinicians, allowing patients to send and receive online messages, send data to their clinicians and access medical notes from their doctors.
Challenge
PKB is using Google Docs, part of the Google Apps suite, to revolutionize the patient-clinician relationship in the UK. Since so much of their service deals with contracts and sensitive private information, it was important for PKB to instill a strong sense of trust in users – for that, they turned to EchoSign. “We need to have operational excellence and we need to be able to move fast,” says Dr Mohammed Al-Ubaydli, CEO, Patients Know Best. “We have a lot of documents, a lot of moving pieces, and employees spread across 4 different time zones so we need operational solutions that help keep us organized, let us move fast, and are inexpensive.”
Solution
Google Apps is at the center of the PKB operation, and by using EchoSign, PKB gets a wide variety of documents – including NDAs and service level agreements, as well as contracts with hospitals, suppliers, clinicians, auditing firms, and investors – signed, tracked and filed in an efficient manner. “Google Docs lets us collaborate and work quickly, and EchoSign helps us sign the contracts and mark the start of a lasting business relationship. Before, it was a three month ordeal and a versioning nightmare to draft a contract with our law firm, and then it took anadditional 1-2 weeks to track down signatures. Now we have a seamless process from beginning to end”, says Dr Mohammed Al-Ubaydli.
Results
With Google Docs, PKB routinely completes documents with multiple versions in days or weeks, and with Google Sites, they can publish that information easily. “In one week, we documented 25 information security policies with 4 people working in 4 different cities. It’s unprecedented!” exclaims Dr Mohammed Al-Ubaydli. EchoSign allows PKB to get their contracts signed and executed quickly and securely – in some cases in less than 24 hours. Says Dr Mohammed Al-Ubaydli, “The entire process is seamless. Both Google Docs and EchoSign help us work more efficiently and more effectively. This makes us look more professional and credible to everyone we work with."
