TriCipher, Inc. provides strong authentication and identity management technologies to protect web applications and enterprise portals, the people that use them and the business processes that flow through them against fraud and identity theft. The myOneLogin service from TriCipher combines strong authentication, single sign-on and federation as an on-demand service.
eModeration was founded in 2002, and is a leading international provider of outsourced multilingual community management and user generated content moderation services for US Fortune 500 and top UK based content providers. It works with agencies and clients to protect brands and users from the risks associated with user generated content, and its community management team helps brands to build happy and thriving social media communities. eModeration also moderates and manages children’s virtual worlds and MMOGs.
Challenge
eModeration is a modern, virtual organization, with offices in London, New York and Los Angeles, and expert moderators around the globe. Its entire business is conducted on the web, from moderating its clients' social media sites to collaborating and managing projects. The company uses Google Apps for mail, documents and calendars, and applications like QuickBase and Basecamp for data collection and project management.
With every employee relying on dozens of accounts, the problem of managing account access is significant. For eModeration, the challenge was two-fold:
- Passwords for its own applications: eModeration needed to access shared business applications like Google Apps and Basecamp.
- Accounts on its clients' sites: eModeration also gives its moderators access to accounts on the clients' social media sites, and must protect those logins carefully.
Solution
myOneLogin provides secure single sign-on to eModeration's various web applications, with tight integration to Google Apps Premier Edition. Using myOneLogin, eModeration can distribute online applications to employees and consultants based on their project needs, without having to distribute the actual accounts and passwords.
eModeration often needs employees to share access to specific accounts. For example, a Google Apps account may be linked to a specific project or client rather than an individual user. Using myOneLogin, eModeration's users can have more than one Gmail account available on their myOneLogin page, and gain easy, single-click login without hunting down the right password.
Results
myOneLogin offers secure single sign-on to the company's web applications, including Google Apps. All accounts are protected by multi-factor authentication.
In addition, eModeration is using myOneLogin to access customer website accounts for moderation. The moderator for the project does not need to know the password to access the customer site. myOneLogin adds another layer of security to eModeration's trusted services.
"We take security and privacy very seriously, and work hard to earn and maintain our customers' trust," said Tamara Littleton, founder and CEO of eModeration and member of the Home Office Internet Taskforce for Child Protection on the Internet. "With its strong authentication and centralized control, myOneLogin adds a layer of security to our services, as well as our daily operations. It helps us maintain our trusted relationships with our clients."
